GOT QUESTIONS?

Frequently Asked Questions

Everything you need to know about ordering, delivery, catering, and what makes Town Hero different.

Do you deliver?
Yes! Order online and choose delivery at checkout. We dispatch via our delivery network. Also available on DoorDash and Grubhub.
Where are you located?
Two locations in Palm Beach County:

📍 840 W Lantana Rd, Lantana FL 33462 · (561) 582-4105
📍 7153 Lake Worth Rd, Lake Worth FL 33467 · (561) 657-9505

Both open Mon–Sat 10:30am–7:30pm, Sun 10:30am–3:30pm.
What is the Hero For Hero program?
Military, police, fire, and EMS eat free. Show your valid ID or badge at either location. Any menu item. No frequency limits. No questions asked. Learn more →
Do you cater?
Yes. Sub platters, hero dogs, and full catering for corporate events, birthday parties, school events, and more — all across Palm Beach County. See catering options → or email townherosubs@gmail.com.
Can I order online?
Yes — go to our menu, build your order, and pay securely with a card. Choose pickup or delivery. We'll have it ready in about 15 minutes.
What makes Town Hero different from Subway or Jimmy John's?
Everything is made to order. Our meat is sliced fresh daily — not pre-packaged days in advance. You taste the difference immediately. Plus we're locally owned: your money stays in Palm Beach County, not a corporate office three states away.
What is the Town Hero's series on YouTube?
It's our original docu-series — 5 episodes following the birth of Town Hero Subs from grand opening day through Season 1. Real people, real sandwiches, real Palm Beach County. Watch Season 1 → or find us on YouTube @townhero840.
Do you have a loyalty program?
Hero Points is coming soon. Every sub will earn points redeemable for free food, merch, and VIP access. Sign up on our homepage for Founding Member status — first 500 only.
Can I call in an order?
Yes! Our AI phone ordering system answers 24/7 at both locations. Call (561) 582-4105 (Lantana) or (561) 657-9505 (Lake Worth). The AI takes your order and texts you a secure payment link. No hold music. No missed orders.
Are you hiring?
Yes! We're always looking for great people who love food and their community. See open positions and apply →

Still Have Questions?

Reach out — we respond fast.

CONTACT US →