GOT QUESTIONS?
Frequently Asked Questions
Everything you need to know about ordering, delivery, catering, and what makes Town Hero different.
Do you deliver? ▼
Yes!
Order online and choose delivery at checkout. We dispatch via our delivery network. Also available on DoorDash and Grubhub.
What is the Hero For Hero program? ▼
Military, police, fire, and EMS eat free. Show your valid ID or badge at either location. Any menu item. No frequency limits. No questions asked.
Learn more →
Can I order online? ▼
Yes —
go to our menu, build your order, and pay securely with a card. Choose pickup or delivery. We'll have it ready in about 15 minutes.
What makes Town Hero different from Subway or Jimmy John's? ▼
Everything is made to order. Our meat is sliced fresh daily — not pre-packaged days in advance. You taste the difference immediately. Plus we're locally owned: your money stays in Palm Beach County, not a corporate office three states away.
What is the Town Hero's series on YouTube? ▼
It's our original docu-series — 5 episodes following the birth of Town Hero Subs from grand opening day through Season 1. Real people, real sandwiches, real Palm Beach County.
Watch Season 1 → or find us on
YouTube @townhero840.
Do you have a loyalty program? ▼
Hero Points is coming soon. Every sub will earn points redeemable for free food, merch, and VIP access.
Sign up on our homepage for Founding Member status — first 500 only.
Can I call in an order? ▼
Yes! Our AI phone ordering system answers 24/7 at both locations. Call
(561) 582-4105 (Lantana) or
(561) 657-9505 (Lake Worth). The AI takes your order and texts you a secure payment link. No hold music. No missed orders.
Still Have Questions?
Reach out — we respond fast.
CONTACT US →